topic How can I talk to a real agent in Get Support

How can I talk to a real agent

Corinne2026 — Wed, 29 Apr 2026 20:53:04 GMT

Talk to agent

slusagm — Wed, 29 Apr 2026 21:01:07 GMT

The agents are all real, but you just need to open ticket. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

BKNS27 — Wed, 29 Apr 2026 21:05:34 GMT

It would be quicker for us members to help you with common problem so what is your issue?

softech — Thu, 30 Apr 2026 04:02:24 GMT

Same information was provided hours ago