https://productioncommunity.publicmobile.ca/t5/Get-Support/Master-Card-Debit-for-Payment/m-p/1434052#M977903 <P>Hi,</P><P>I am trying to change my method of payment and between my Master Card and Master Card/Debit and the site just says "cannot process" without any explanation.</P><P>I am getting no response through my ticket either.</P><P>Does this site/app NOT do Master Card?</P><P>I cannot go days with out service and I do not know how else to reach out to actually speak to someone?</P><P>Any suggestions?</P><P>TIA</P> Wed, 29 Apr 2026 04:55:49 GMT EveMay 2026-04-29T04:55:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Master-Card-Debit-for-Payment/m-p/1434052#M977903 <P>Hi,</P><P>I am trying to change my method of payment and between my Master Card and Master Card/Debit and the site just says "cannot process" without any explanation.</P><P>I am getting no response through my ticket either.</P><P>Does this site/app NOT do Master Card?</P><P>I cannot go days with out service and I do not know how else to reach out to actually speak to someone?</P><P>Any suggestions?</P><P>TIA</P> Wed, 29 Apr 2026 04:55:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Master-Card-Debit-for-Payment/m-p/1434052#M977903 EveMay 2026-04-29T04:55:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Master-Card-Debit-for-Payment/m-p/1434054#M977904 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/430874">@EveMay</a>&nbsp;, credit card updates can be finicky at times.&nbsp; If possible I would suggest using the mobile app with location permission enabled.&nbsp; As for support tickets, the response time can vary depending on the contact volume.&nbsp;&nbsp;</P> Tue, 28 Apr 2026 21:07:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Master-Card-Debit-for-Payment/m-p/1434054#M977904 will13am 2026-04-28T21:07:54Z