topic Re: Text message from Eversafe in Get Support

Text message from Eversafe

David1148 — Tue, 28 Apr 2026 03:20:04 GMT

Why am I getting Eversafe confirmation codes when I'm not trying to sign in? Does this mean my password is compromised, or are these Phishing SMS messages? How can I confirm where the EverSafe message came from?

Re: Text message from Eversafe

computergeek541 — Tue, 28 Apr 2026 03:25:53 GMT

@David1148 wrote:
Why am I getting Eversafe confirmation codes when I'm not trying to sign in? Does this mean my password is compromised, or are these Phishing SMS messages? How can I confirm where the EverSafe message came from?

Only provide such EverSafe 2FA codes to the Public Mobile account login website or the Public Mobile app. On the chance that the text message really is from EverSafe, please change your Public Mobile account password.

Re: Text message from Eversafe

David1148 — Tue, 28 Apr 2026 03:29:59 GMT

I have reset the pw... this is the 3rd time this has happened over the last 3 months. From what I understand, this code from Eversafe is only activated when someone has had a successful login. My passwords are pretty complex and lengthy... not sure how they are doing this. Are there any other reasons Eversafe would send this confirmation code text message?

Re: Text message from Eversafe

computergeek541 — Tue, 28 Apr 2026 03:34:08 GMT

@David1148 wrote:
I have reset the pw... this is the 3rd time this has happened over the last 3 months. From what I understand, this code from Eversafe is only activated when someone has had a successful login. My passwords are pretty complex and lengthy... not sure how they are doing this. Are there any other reasons Eversafe would send this confirmation code text message?

The EverSafe system would also do this if someone has requested a password reset.

Re: Text message from Eversafe

David1148 — Tue, 28 Apr 2026 15:02:12 GMT

Right, I see that if you go to the main login page, you can request a password reset and then receive a code to the mobile number. Do you know if Public Mobile provides a successful login tracking list via their portal? Maybe I need to contact support for this to verify when my account was successfully logged in to...