Cannot Access My Page

hwajalee44 — Sun, 26 Apr 2026 13:19:06 GMT

Trying to log in to update my payment information, but every time I do all I get is a screen asking me to continue activitain. I already have an account...I have tried using the phone application as had been suggested by many. It does the same loop.

Re: Cannot Access My Page

softech — Sun, 26 Apr 2026 13:55:26 GMT

@hwajalee44

The error indicates that the Eversafe login system is unable to locate your My Account from your email login. But no worries, it is an easy fix for PM support, you will just need to engage them by direct message. Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Cannot Access My Page in Get Support

Cannot Access My Page

Re: Cannot Access My Page