Transfering not completed

tuankhoa — Sun, 26 Apr 2026 00:51:01 GMT

Hi, my number port from Freedom is stuck.
I can make outgoing calls on Public Mobile, but incoming calls still go to my Freedom SIM after 3 days.
I already replied YES to the transfer SMS.
Please check and resubmit or complete the port.

Re: Transfering not completed

softech — Sat, 25 Apr 2026 22:27:31 GMT

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.

topic Transfering not completed in Get Support

Transfering not completed

Re: Transfering not completed