topic Re: phone dead in Get Support

phone dead

Saby — Sat, 25 Apr 2026 20:29:28 GMT

My phone is dead

Re: phone dead

Chalupa_Batman — Sat, 25 Apr 2026 20:47:13 GMT

@Saby wrote:
My phone is dead

OK? Would you care to add more to this thread or.... not really sure how you expect the community here to help you if you won't properly communicate your concerns.

Is your phone itself dead? Or is your service no longer working?

Re: phone dead

BKNS27 — Sat, 25 Apr 2026 22:37:14 GMT

@Saby

- Can you make & receive calls, texting and do you have data?

- There could be an outage?

https://www.telus.com/en/bc/outages?linktype=ge-footer

- Call 1-855-4PUBLIC to check if your account is suspended or active.