topic Re: No network service in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432948#M977219 <P>Think I figured it out, my payment method was outdated and today is the renewal day.</P> Fri, 24 Apr 2026 13:57:52 GMT Zowski 2026-04-24T13:57:52Z No network service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432942#M977217 <P>Since about 5am this morning I've lost my network service.&nbsp; It says I'm connected to Public 5g but there is an ! in the signal strength icon.&nbsp; I've tried restarting and still nothing.&nbsp; The telus down detector says there are no issues in my area.</P> Fri, 24 Apr 2026 13:24:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432942#M977217 Zowski 2026-04-24T13:24:40Z Re: No network service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432944#M977218 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680566">@Zowski</a>&nbsp;</P><P>try changing the network mode to 4G or LTE and see if it works.&nbsp;</P><P>also, check your My Account to confirm your account is active</P><P>Also check any local outage, there&nbsp; are some active outages in BC, AB and QC:</P><P><A href="https://www.telus.com/outages" target="_blank">https://www.telus.com/outages</A></P> Fri, 24 Apr 2026 13:28:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432944#M977218 softech 2026-04-24T13:28:51Z Re: No network service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432948#M977219 <P>Think I figured it out, my payment method was outdated and today is the renewal day.</P> Fri, 24 Apr 2026 13:57:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-network-service/m-p/1432948#M977219 Zowski 2026-04-24T13:57:52Z