Payment Problems

JihyunJung — Fri, 24 Apr 2026 03:33:19 GMT

###-###-#### and ###-###-#### , but i cant access my ID and password for Public Mobile

Re: Payment Problems

slusagm — Fri, 24 Apr 2026 01:14:18 GMT

PM system is one email for one account. If you have 2 different numbers, you will need 2 different email addresses. If you are not certain which email address for which account, you can reach out PM for assistance

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Payment Problems

Alexander101 — Fri, 24 Apr 2026 01:22:48 GMT

Your email address is your ID. You can reset your password with your email.

topic Re: Payment Problems in Get Support

Payment Problems

Re: Payment Problems

Re: Payment Problems