https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1432824#M977130 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680334">@Glenb</a>&nbsp;the email is just a login name and you should be able to login PM My Account without access to your email,&nbsp; the 2FA code will send to your phone&nbsp;</P><P>If you still cannot login,&nbsp;<SPAN>please open ticket with PM support</SPAN></P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV> Thu, 23 Apr 2026 20:35:33 GMT softech 2026-04-23T20:35:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1432822#M977129 <P>I can’t log into my account. My email address has changed and &nbsp;can’t access. I have even tried changing my password, but still not successful. I need to update my credit card as it expires at the end of this month. Can you help me access my account please? Thank you</P> Thu, 23 Apr 2026 20:31:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1432822#M977129 Glenb 2026-04-23T20:31:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1432824#M977130 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680334">@Glenb</a>&nbsp;the email is just a login name and you should be able to login PM My Account without access to your email,&nbsp; the 2FA code will send to your phone&nbsp;</P><P>If you still cannot login,&nbsp;<SPAN>please open ticket with PM support</SPAN></P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV> Thu, 23 Apr 2026 20:35:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1432824#M977130 softech 2026-04-23T20:35:33Z