topic Re: why did my monthly payment increase in Get Support

why did my monthly payment increase

LB14 — Thu, 23 Apr 2026 19:01:14 GMT

I am seeing a large increase in my monthly payment

Re: why did my monthly payment increase

hairbag1 — Thu, 23 Apr 2026 19:11:52 GMT

what plan did you subscribe to ? How much were you paying before and how much now ? PM did raise price of some lower price plans....$20 went to $24 + tax. Public Mobile notified everyone about the plan cost increase, back in Feb.

Re: why did my monthly payment increase

Yummy — Thu, 23 Apr 2026 19:24:43 GMT

Large? Define 'large'.
PM did increase some plans and it did notify customers. Some provinces have to pay 911 fee.

Re: why did my monthly payment increase

softech — Thu, 23 Apr 2026 20:21:56 GMT

@LB14

only two particular plans had a moderate price increase started April 1st

$20 - 3GB => $24
$23 - 6GB => $25

Public Mobile notified affected subscribers about the price change in late Feb via SMS, giving subscribers the required 30 days notice.

To make up for this, Public Mobile also offered affected subscribers upgraded plan with more data at the same price. Please check your My Account > Change Subscription and see if the better plan is still available there.