topic Re: Available Funds not working in Get Support

Available Funds not working

achandra — Tue, 04 Jan 2022 23:21:48 GMT

I have available funds in my account but it wont post to my account it keeps saying insufficiant funds account temporarily suspended but then when i try to make a payment it says that i have available balance but it will not process the payement. i have tried all the methods of payement but still it will not take the money to reactivate my plan. i dont know what to do it is very fustrating. I need my phone for work

Please help me out here. Please call me asap at 778-989-7674 and or 250-572-6981

Re: Available Funds not working

GreatCanadian — Tue, 03 Jul 2018 22:15:30 GMT

Hi,

Is today your renewal day? It's common to see that message on renewal day. Is your phone currently working? Also, you shouldn't post your phone number or any other personal information on this site. It's a public forum.

Re: Available Funds not working

adil-5aar — Tue, 03 Jul 2018 22:37:45 GMT

Only moderator can solve ur probleme

The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.

Re: Available Funds not working

achandra — Tue, 03 Jul 2018 22:59:52 GMT

Thank you for your help

Re: Available Funds not working

GreatCanadian — Tue, 03 Jul 2018 23:35:16 GMT

@achandra wrote:
Thank you for your help

Hi,

Is your phone working? When the plan reaches its end date and is due to renew you may see that message, with no interruption to your service .