topic Re: No service in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432574#M976981 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680052">@Maggie76</a>&nbsp;</P><P>Call 1-855-4PUBLIC from another phone or dial 611 to check the status of your account. If it is Suspended then you need to make a manual payment with your CC on file or with vouchers.&nbsp;<BR />If your account is active then there might be an outage in your area. Check outage map:</P><P><A href="https://www.telus.com/en/bc/outages" target="_self">https://www.telus.com/en/bc/outages</A>&nbsp;</P> Wed, 22 Apr 2026 16:25:13 GMT BKNS27 2026-04-22T16:25:13Z No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432567#M976976 <P>Why can’t I connect</P> Wed, 22 Apr 2026 15:52:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432567#M976976 Maggie76 2026-04-22T15:52:25Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432568#M976977 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680052">@Maggie76</a>&nbsp;</P><P>more info please. Is this for a new account or ? Has service worked up to now ? Have you logged in to your account to see current account status ?</P> Wed, 22 Apr 2026 15:55:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432568#M976977 hairbag1 2026-04-22T15:55:19Z Re: No service https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432574#M976981 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/680052">@Maggie76</a>&nbsp;</P><P>Call 1-855-4PUBLIC from another phone or dial 611 to check the status of your account. If it is Suspended then you need to make a manual payment with your CC on file or with vouchers.&nbsp;<BR />If your account is active then there might be an outage in your area. Check outage map:</P><P><A href="https://www.telus.com/en/bc/outages" target="_self">https://www.telus.com/en/bc/outages</A>&nbsp;</P> Wed, 22 Apr 2026 16:25:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-service/m-p/1432574#M976981 BKNS27 2026-04-22T16:25:13Z