topic Re: refund Request in Get Support

refund Request

Nsd — Tue, 21 Apr 2026 21:01:47 GMT

This is the most glitchy and difficult support system I have ever experienced.My problem is that I was attempting back in January on the 24 to sign on to Public Mobile for myself and my wife at a cost of 22.40 for each of us. We never eventually activated, so I requested a refund, and Public Mobile sent me a single refund of 22.40. In fact, I had spent 22.40 twice, and I am now requesting the second refund of 22.40. It's as simple as that. Please do not make me have to jump through any more hoops.

Re: refund Request

slusagm — Tue, 21 Apr 2026 21:03:15 GMT

PM has a no refund policy.

but if you have subscribed and never fully activated, you can check with PM and see if they will issue refund

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage