topic Re: Payments in Get Support

Payments

Turbo69 — Tue, 21 Apr 2026 01:46:16 GMT

I ordered one new SIM card for $10.50 yesterday. The AI Bot had stated that there was an issue with the transaction payment did not go through and to try again. That's how 4 or 5 SIM cards were ordered Please do not bill me for 5 SIM cards. Please do not send me 5 SIM cards. I only require 1.

Thank you.

Re: Payments

Sansan — Tue, 21 Apr 2026 01:54:42 GMT

To verify how many sim cards were charged and the amount, please submit a ticket through the chatbot and have an agent look into it for you.

https://urlshortner.tiia.ai/Oyn1L6

Re: Payments

softech — Tue, 21 Apr 2026 01:54:44 GMT

@Turbo69 you will need to engage PM support to sort it out

Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there