topic Re: Cannot receive texts in Get Support

Cannot receive texts

IRM1 — Mon, 20 Apr 2026 23:51:01 GMT

Transferred from Rogers a week ago and cannot receive texts and call are going to the Rogers voicemail. Trying to get help, but verification code is being sent by test, and texts are not being received. Where to go from here?

Re: Cannot receive texts

hairbag1 — Tue, 21 Apr 2026 00:01:10 GMT

@IRM1

after a couple failed attempts, see if there's an option to send verification to email instead.

adding...if it still isn't helping; use this link to message Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cannot receive texts

Dunkman — Tue, 21 Apr 2026 00:44:30 GMT

@IRM1

Is Data working okay? What about ongoing calls and texts?

Re: Cannot receive texts

IRM1 — Tue, 21 Apr 2026 00:51:24 GMT

Don't know about data. Can do outgoing calla but no texts either way.