topic How do I prevent sim swapping on my account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-prevent-sim-swapping-on-my-account/m-p/1432216#M976764 Mon, 20 Apr 2026 15:06:28 GMT goft10 2026-04-20T15:06:28Z How do I prevent sim swapping on my account https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-prevent-sim-swapping-on-my-account/m-p/1432216#M976764 Mon, 20 Apr 2026 15:06:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-prevent-sim-swapping-on-my-account/m-p/1432216#M976764 goft10 2026-04-20T15:06:28Z Re: How do I prevent sim swapping on my account https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-prevent-sim-swapping-on-my-account/m-p/1432217#M976765 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/352607">@goft10</a>&nbsp; you are protected already</P><P>With Public Mobile, there is the mandatory 2FA login.&nbsp; If anyone needs to change sim, a 2FA via SMS is needed or people have to contact Public Mobile for assistance</P><P>The only thing to remember is to make sure your phone has pin lock and you keep your PM login safe, change the password regularly if possible</P><P>&nbsp;</P> Mon, 20 Apr 2026 15:18:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-prevent-sim-swapping-on-my-account/m-p/1432217#M976765 hTideGnow 2026-04-20T15:18:29Z