cancell plan

cancellsubscrip — Fri, 17 Apr 2026 21:59:30 GMT

Re: cancell plan

slusagm — Fri, 17 Apr 2026 20:37:11 GMT

if you can login My Account, turn off Autopay. go to My Account -> Payment -> Manage Subscription and disable Subscribed

But if login is an issue, then ask PM to help to cancel and remove credit card. Since login is an issue, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage