topic Re: Sim card not yet received in Get Support

Re: Sim card not yet received

Youyou23 — Fri, 17 Apr 2026 00:32:13 GMT

I need to stop my account and subscribe

hTideGnow — Fri, 17 Apr 2026 00:33:40 GMT

are you trying to check the sim card delivery or you want to subscribe or you want to cancel your PM account? can you tell us more?

Youyou23 — Fri, 17 Apr 2026 00:35:16 GMT

Cancel my account because I didn’t receive my SIM card yet .

hTideGnow — Fri, 17 Apr 2026 00:39:37 GMT

sim card can take a week to 3 weeks for delivery.

But if you want to cancel the subscription, which has not been fully activated yet, check with PM support agent.

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage