topic Re: automatic top up in Get Support

automatic top up

SamPoon9033 — Thu, 16 Apr 2026 03:17:09 GMT

hello,

i got receipt for automatic top-up, what's that mean? i lost my redeem point before, is it charge for that?

Re: automatic top up

hairbag1 — Thu, 16 Apr 2026 03:41:12 GMT

In order for Points to be used for plan renewal, you must have at leadt 20 Reward pounts and you must redeem them… it doesn’t happen automatically.

added… when you initially set up your Public Mobile account, you needed a valid Cdn payment card and it is automatically set to autopay your plan renewals.

Re: automatic top up

softech — Thu, 16 Apr 2026 13:42:41 GMT