topic Re: Money in Get Support

Money

Gutfull — Wed, 15 Apr 2026 19:25:37 GMT

Public Mobile has been taking money from my account for years. I can't stop it. I do not have an account with PM and have joined the community to find a way to stop PM taking my money. Any ideas? BTW: I have tried talking to a human - I've been block by the bot each time.

Re: Money

hairbag1 — Wed, 15 Apr 2026 18:24:57 GMT

@Gutfull

use this link to dm Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Money

hTideGnow — Wed, 15 Apr 2026 18:27:48 GMT

hi @Gutfull

for years? but you have been quiet? maybe your family using your card and you are not aware?

easiest way is to ask your bank to do a charge back and PM will not charge you again

Re: Money

computergeek541 — Wed, 15 Apr 2026 19:27:45 GMT

@hTideGnow wrote:
hi @Gutfull
for years? but you have been quiet? maybe your family using your card and you are not aware?
easiest way is to ask your bank to do a charge back and PM will not charge you again

It's true that will cause Public Mobile to ban that credit from use, but doing that will not get the customer all the money back. Credit card issuers have limits on the amount of time after a transaction that disputes can be filed. After that amount of times passes, those charges were considered final and accepted by the credit card user.

Re: Money

computergeek541 — Wed, 15 Apr 2026 20:44:49 GMT

The exact same thing was said more than 2 hours ago.