How to enter PUK code

Mbaron — Tue, 14 Apr 2026 16:51:32 GMT

I locked my pin. I was sauced. I remember a page asking to my PUK anda link that told me how to get it. I got it now. But can’t get back to the PUK code access entree screen and when I go to unlock sim or turn off.

it won’t let me click anything. I also dont see anything saying I tried to many times and I I’ve been locked for good.

I can't properly use the app because I can’t verify my info or changes with out verification being sent to my locked number

Re: How to enter PUK code

softech — Tue, 14 Apr 2026 11:53:22 GMT

@Mbaron

if you don't see the prompt to enter PUK code, I am afraid you don't need one. But what you can do is to make sure a PM sim card is in the phone, reboot the device once more and if it needs a PUK code, it should come up with the error

Then depends on the message, you have to ask the PUK code from different places

If it is a Samsung and if the message is "SIM network PIN blocked. Enter SIM network PUK." ,
call Samsung 1-800-726-7864 for a master unlock code.
The only info you will need to provide is the IMEI and where the phone was purchased

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM Card, SIM cannot be accessed" or on an iPhone's status bar showing "Locked SIM"
open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there.

If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)

topic How to enter PUK code in Get Support

How to enter PUK code

Re: How to enter PUK code