I have been locked out

voyageure — Tue, 04 Jan 2022 23:21:27 GMT

Hello,

I have 2 issues:

1. I have been trying to sign in to access my account but I am not receiving any emails after requesting a password change. I have requested for it for almost 2 weeks now and have yet to receive instructions to reset it from Public Mobile.

2. My data would not load. My phone automatically switched to 3g from 4g network last month and since then my data won't load. I only had 30 MB used. I thought it will fix the next billing cycle but it is still not working. I am unable to use it.

Re: I have been locked out

adil-5aar — Tue, 03 Jul 2018 16:19:29 GMT

hello

u need to send message to moderator to get your probleme fixed with your phone number and your pin and also u email adress

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

have a nice day

topic Re: I have been locked out in Get Support

I have been locked out

Re: I have been locked out