topic Re: Quit a prepaid plan and get refund in Get Support

Quit a prepaid plan and get refund

Klevin — Sun, 12 Apr 2026 14:29:15 GMT

I am a prepaid plan client of Public mobile. Can I quit my quit my plan any time and get refund for unused remaining period?

Re: Quit a prepaid plan and get refund

hTideGnow — Sun, 12 Apr 2026 14:31:31 GMT

sorry @Klevin , no refund for unused days on a prepaid plan here

so, if you are porting out the line, port it closer to the end of the cycle, but don't port on the last day as it can take 1 or 2 days to complete

if you are not porting the line, just go to My Account , Subscription page and click Manage Subscription and then disable "Subscribed" to turn off Autopay, so the plan won't renew anymore

Re: Quit a prepaid plan and get refund

hairbag1 — Sun, 12 Apr 2026 14:38:42 GMT

@Klevin

you can quit anytime...there's no contract to worry about. The plans are for 30 days...after that you can renew the plan or transfer out if you wish. Just be aware there's no refunds or pro-rating of plan costs.

Re: Quit a prepaid plan and get refund

softech — Sun, 12 Apr 2026 15:40:34 GMT