topic Double charging in Get Support

Double charging

lpmplnbo — Sat, 11 Apr 2026 14:27:01 GMT

Hi, I’ve been double charged the fee for this month. Please review and cancel the extra charging.

Re: Double charging

Handy1 — Sat, 11 Apr 2026 14:27:04 GMT

If both charges have posted and one not just lending then submit ticket @lpmplnbo with support

Public mobile prefers

you use the orange chat bubble bottom right of screen . If that dosent work you can instead send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Double charging

hairbag1 — Sat, 11 Apr 2026 15:28:59 GMT

@lpmplnbo

"lending" = pending 😁

Re: Double charging

BKNS27 — Sat, 11 Apr 2026 16:07:28 GMT

@lpmplnbo

What are the dates of the charges because PM is on a 30 days cycle so if there are 31 days in the month. You will be charged at the beginning and end of the month.

Re: Double charging

lpmplnbo — Sat, 11 Apr 2026 16:15:54 GMT

Same day, April 9