topic update credit card in Get Support

update credit card

MinTang — Fri, 10 Apr 2026 12:52:13 GMT

my credit card is expried end of this month, i was try update twice, it is not working. what do i do right now?can you help me?

Re: update credit card

hairbag1 — Fri, 10 Apr 2026 13:04:52 GMT

@MinTang

click the orange chat bubble on lower right side of the page and start the process to get Customer Support to help. The Community Inbox will be highlighted when they respond.

If you have trouble using the chatbot, use this link to dm Customer Support..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: update credit card

Dunkman — Fri, 10 Apr 2026 13:56:42 GMT

@MinTang

The website is finicky. You can try a different web browser, clear cache or incognito mode. Or try the PM app itself.