topic Re: Cellular in other countries in Get Support

Cellular in other countries

parkay123 — Thu, 09 Apr 2026 19:13:18 GMT

I have a basic 10 GB plan. I’m nervous of accidentally turning on my cellular while I travel. When I travel to Europe, if I put my cellular on a previous eSIM card that is no longer working, will this stop Public Mobile from charging me? Will I still get SMS messages if I leave my Canadian SIM card in my phone? Any advice would be appreciated. Thank you

Re: Cellular in other countries

hairbag1 — Thu, 09 Apr 2026 14:19:39 GMT

@parkay123

you'll never be charged later for something as Public Mobile is a prepaid service. Once you leave Canada, your Public Mobile service will just stop until you return home.

Re: Cellular in other countries

Dunkman — Thu, 09 Apr 2026 14:25:21 GMT

@parkay123

Public mobile does not offer international roaming (besides Mexico and USA). You will not be able to receive SMS text (ie. from Banks, etc) with PM SIM card. No extra surprise charges with Public mobile.

Most PM customers will get a travel eSIM or domestic SIM card while traveling. The hassles is that you are unable to use PM Canadian number.

Re: Cellular in other countries

parkay123 — Fri, 10 Apr 2026 12:39:18 GMT

Just to make sure I understand this… When I travel outside Canada, I can leave my Wi-Fi and data on, and it will not work. they’ll never be any surprise charge. Is this correct? thank you

Re: Cellular in other countries

hTideGnow — Fri, 10 Apr 2026 13:50:24 GMT

@parkay123 wrote:
Just to make sure I understand this… When I travel outside Canada, I can leave my Wi-Fi and data on, and it will not work. they’ll never be any surprise charge. Is this correct? thank you

HI @parkay123

Yes, you are correct. Since PM does not have roaming in Europe, leaving mobile data and Wifi on would not turn on any Public Mobile service. So, no extra charges