topic Re: Data in Get Support

Data

Magnan_Sandy01 — Thu, 09 Apr 2026 14:03:52 GMT

I have 5gb of data. Have only used .25. My Cellular Data is turned on. But when I try to google maps, send WhatsApp message, or anything else that requires data, it says my data is not turned on. I go to settings, data is turned on, I toggle it off and then on again. I even turn on the roaming but still am unable to use my data. What is wrong?

Re: Data

hairbag1 — Thu, 09 Apr 2026 14:15:02 GMT

@Magnan_Sandy01

good question...try rebooting your cell. If that doesn't help, try a network reset. Let us know if that helps.

Re: Data

Dunkman — Thu, 09 Apr 2026 14:26:38 GMT

@Magnan_Sandy01

Which model phone are you using? If Android, you may need to adjust APN settings.