topic Re: Band compatibility for European phone in Get Support

Band compatibility for European phone

KoKo1917 — Thu, 09 Apr 2026 04:47:02 GMT

Heya!

I preordered a Linux phone from Europe and it is understandably not listed on the available compatibility page. I have used the Chatbot to try and find out if the bands it uses are compatible with Public Mobile but the Chatbot is not sure either. The phone I am hoping to use says it has compatibility with:

LTE FDD: 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 20, 25, 26, 28AB, 66
LTE TDD: 34, 38, 39, 40, 41 •
5G NR: n1, n2, n3, n5, n7, n8, n12, n20, n26, n28, n38, n40, n41, n66, n77, n78

The chatbot said "Public Mobile’s network compatibility information is listed by frequency (MHz), not by 5G NR band numbers (n1, n78, etc.). Here’s what we can confirm:

Supported Frequency Bands:

700 MHz – corresponds to bands in the n28/n12 range (LTE/5G)
850 MHz – corresponds to n5 (currently being refarmed for 4G/5G)
1900 MHz – corresponds to n2/n25
2100 MHz – corresponds to n1/n66
1700 MHz AWS (uplink) – corresponds to n66

Important Notes:

Public Mobile does not publish a specific list of 5G NR band numbers (e.g., n77, n78, n41).
For the most accurate device compatibility check, visit: https://www.publicmobile.ca/en/get-help/articles/check-your-phones-compatibility
You can also check the Public Mobile Community for more technical details shared by other subscribers."

It appears the "corresponds to n1/n66" will mean it will work but I am not sure. Does anyone here know anything more than this?

This photo is a response from a few months ago when I emailed the company making the phone to see if it would work in Canada without being on roaming 24/7.

Thanks for your time!

Re: Band compatibility for European phone

hairbag1 — Thu, 09 Apr 2026 04:45:31 GMT

@KoKo1917

probably won't work while in Manitoba, and with more provinces also retiring their 3G network by end of next year ('27). You'll need to have a cell that is recognized by Public Mobile to be VoLTE compliant...not all VoLTE equipped cells are usable with PM. Here's some reading on the subject with a device checker a the end of the article.

https://www.publicmobile.ca/en/get-help/articles/volte

In short...I'd suggest sticking with a North American version of a main stream maker....ie Samsung, Apple etc.

Re: Band compatibility for European phone

computergeek541 — Thu, 09 Apr 2026 04:47:53 GMT

I strongly suggest cancelling the order of this phone. Public Mobile does not have a good track record of supporting VoLTE on devices that aren't from major manufactuers and that weren't intended for primary sale to end users in Canada.

Re: Band compatibility for European phone

KoKo1917 — Thu, 09 Apr 2026 04:53:48 GMT

Thanks for the link. I am really trying to get away from the Big Tech stuff. I suppose I will have to get another Pixel phone and install GrapheneOS.

Re: Band compatibility for European phone

hairbag1 — Thu, 09 Apr 2026 04:56:39 GMT

@KoKo1917 wrote:
Thanks for the link. I am really trying to get away from the Big Tech stuff. I suppose I will have to get another Pixel phone and install GrapheneOS.

You'll have a far better experience using a Gogle Pixel than unknown cell maker like Jolla....at least in Public Mobile world.