topic Re: password reset in Get Support

password reset

Bobbi — Tue, 04 Jan 2022 23:21:22 GMT

This is not working
I have tried many times to reset and nothing.. no email... i need to pay my bill... I have not changed my password so I dont know what is going on... getting a little frustrated.

Re: password reset

Bobbi — Tue, 15 Nov 2016 18:20:26 GMT

this is what i get.... Sorry, you've been locked out. Please contact Public Mobile for help. have been locked out and had to wait an hour.. well its been about 5

Re: password reset

CaNuCk07 — Tue, 15 Nov 2016 18:21:44 GMT

You need to contact a moderator and get help, follow the below guidleines for tips.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: password reset

daredogg — Tue, 15 Nov 2016 18:35:08 GMT

Since yours seems like a straightforward fix... maybe one of the moderators could quickly fix it for you. You'll have to send a private message to one of them, and it appears that Shazia_K, Mary_M and Saray_O are all online. They have tags beside their names.