topic Payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1429295#M975061 <P>I have been with company for years,,this month I did my prepayment to my account,,and I call *611 and its in account&nbsp;</P><P>&nbsp;</P><P>Need help</P> Tue, 07 Apr 2026 19:55:20 GMT Carol33 2026-04-07T19:55:20Z Payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1429295#M975061 <P>I have been with company for years,,this month I did my prepayment to my account,,and I call *611 and its in account&nbsp;</P><P>&nbsp;</P><P>Need help</P> Tue, 07 Apr 2026 19:55:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1429295#M975061 Carol33 2026-04-07T19:55:20Z Re: Payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1429298#M975064 <P><SPAN>it is an common system issue.&nbsp; You can choose to wait 24 hours first and try again using browser with Incognito mode, or you can buy a voucher and pay if you need to resume service now.&nbsp; &nbsp;You can buy the voucher from any Shoppers Drug Mart store, or any Loblaw's brand supermarket.&nbsp; Then load the voucher using My Account, PM app or by calling *611</SPAN></P> Tue, 07 Apr 2026 19:56:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment/m-p/1429298#M975064 slusagm 2026-04-07T19:56:49Z