topic Re: Wrong phone number in Get Support

Wrong phone number

Madelinemercer — Mon, 06 Apr 2026 23:09:31 GMT

I accidentally entered the wrong phone number and I need help putting in the correct one

slusagm — Mon, 06 Apr 2026 23:11:15 GMT

phone number for porting? You can ask PM to change back to the correct phone number

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hTideGnow — Mon, 06 Apr 2026 23:12:07 GMT

please ask PM support agent to put back the correct one

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage