topic Re: phone service in Get Support

phone service

Dave9142 — Mon, 06 Apr 2026 15:52:34 GMT

I have no in or out going phone service i do have Data

Re: phone service

slusagm — Mon, 06 Apr 2026 15:54:33 GMT

What phone do you have? are you in Manitoba? check if your phone is VoLTE whitelisted, if not, it is a compatibility issue with Public Mobile. Use the IMEI checker here:
https://www.publicmobile.ca/en/get-help/articles/volte

Re: phone service

hTideGnow — Mon, 06 Apr 2026 15:58:35 GMT

hi @Dave9142

try Reboot phone and click Reset network settings

But if same, use the IMEI checker to see if your phone is on PM's VoLTE whitelist:
https://www.publicmobile.ca/en/get-help/articles/volte