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    <title>topic Re: Billing - Receipt 2024 in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Billing-Receipt-2024/m-p/1428857#M974818</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/535741"&gt;@Amandeep_0309&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Yes, customers can only access and download the receipt for the last 12 months.&amp;nbsp; Since you are looking for receipt from 2024,&amp;nbsp; please reach out to PM support and they will prepare the invoices for you:&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class="lia-indent-padding-left-30px"&gt;&lt;STRONG&gt;1. Open ticket via Chatbot (need access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;At&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; Start by typing "&lt;STRONG&gt;Ticket&lt;/STRONG&gt;", click "&lt;STRONG&gt;Contact Us&lt;/STRONG&gt;"&amp;nbsp; then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;choose a topic&lt;/STRONG&gt;,&amp;nbsp;click "&lt;STRONG&gt;Login&lt;/STRONG&gt;", finally click "&lt;STRONG&gt;Click here to submit a ticket ↗&lt;/STRONG&gt;"&amp;nbsp;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; (&lt;EM&gt;if unable to receive 2FA via SMS when login, click "&lt;/EM&gt;&lt;/SPAN&gt;&lt;EM&gt;&lt;STRONG&gt;Didn't Receive code&lt;/STRONG&gt;&lt;/EM&gt;&lt;SPAN&gt;&lt;EM&gt;" or "&lt;STRONG&gt;Resend Code&lt;/STRONG&gt;"&lt;/EM&gt;)&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;then choose "&lt;/SPAN&gt;&lt;STRONG&gt;Send email&lt;/STRONG&gt;&lt;SPAN&gt;" or "&lt;STRONG&gt;Send Voice Message&lt;/STRONG&gt;" to get 2FA via email or voicemail)&lt;/SPAN&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/EM&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&lt;EM&gt;&amp;nbsp;&lt;/EM&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 06 Apr 2026 14:43:53 GMT</pubDate>
    <dc:creator>softech</dc:creator>
    <dc:date>2026-04-06T14:43:53Z</dc:date>
    <item>
      <title>Billing - Receipt 2024</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Billing-Receipt-2024/m-p/1428855#M974817</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;/P&gt;&lt;P&gt;could you able to send me any month bill receipt from 2024. I need it to send it to CRA.&lt;BR /&gt;Thanks&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 07 Apr 2026 03:35:03 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Billing-Receipt-2024/m-p/1428855#M974817</guid>
      <dc:creator>Amandeep_0309</dc:creator>
      <dc:date>2026-04-07T03:35:03Z</dc:date>
    </item>
    <item>
      <title>Re: Billing - Receipt 2024</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Billing-Receipt-2024/m-p/1428857#M974818</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/535741"&gt;@Amandeep_0309&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Yes, customers can only access and download the receipt for the last 12 months.&amp;nbsp; Since you are looking for receipt from 2024,&amp;nbsp; please reach out to PM support and they will prepare the invoices for you:&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class="lia-indent-padding-left-30px"&gt;&lt;STRONG&gt;1. Open ticket via Chatbot (need access to My Account):&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;At&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/A&gt;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; Start by typing "&lt;STRONG&gt;Ticket&lt;/STRONG&gt;", click "&lt;STRONG&gt;Contact Us&lt;/STRONG&gt;"&amp;nbsp; then&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;choose a topic&lt;/STRONG&gt;,&amp;nbsp;click "&lt;STRONG&gt;Login&lt;/STRONG&gt;", finally click "&lt;STRONG&gt;Click here to submit a ticket ↗&lt;/STRONG&gt;"&amp;nbsp;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; (&lt;EM&gt;if unable to receive 2FA via SMS when login, click "&lt;/EM&gt;&lt;/SPAN&gt;&lt;EM&gt;&lt;STRONG&gt;Didn't Receive code&lt;/STRONG&gt;&lt;/EM&gt;&lt;SPAN&gt;&lt;EM&gt;" or "&lt;STRONG&gt;Resend Code&lt;/STRONG&gt;"&lt;/EM&gt;)&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;then choose "&lt;/SPAN&gt;&lt;STRONG&gt;Send email&lt;/STRONG&gt;&lt;SPAN&gt;" or "&lt;STRONG&gt;Send Voice Message&lt;/STRONG&gt;" to get 2FA via email or voicemail)&lt;/SPAN&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;STRONG&gt;2. If you have trouble with Chatbot or you don't have access to My Account:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Private message CS Agent at:&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;BR /&gt;&lt;/FONT&gt;&lt;EM&gt;**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/EM&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp;&lt;EM&gt;&amp;nbsp;&lt;/EM&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 06 Apr 2026 14:43:53 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Billing-Receipt-2024/m-p/1428857#M974818</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2026-04-06T14:43:53Z</dc:date>
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