topic Re: Unable to access monthly statements in Get Support

Unable to access monthly statements

kevkevd — Mon, 06 Apr 2026 14:03:44 GMT

I've canceled my plan, but I need my monthly statements from the last year for work.

Re: Unable to access monthly statements

kevkevd — Mon, 06 Apr 2026 14:04:29 GMT

I am unable to access them. My account page does not work

Re: Unable to access monthly statements

softech — Mon, 06 Apr 2026 14:05:50 GMT

@kevkevd

your account have closed and you won't be able to access My Account to download the invoices yourself. You will have to ask PM CS agent to send you the invoices . Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there