LOGIN

Sau345 — Sun, 05 Apr 2026 01:52:59 GMT

Hi I have been trying to sign in to my account and it won’t let me I would like to pay my bill and continue this service . My account has been locked or something

Re: LOGIN

softech — Sun, 05 Apr 2026 01:55:53 GMT

@Sau345

you will need to engage PM support for further assistance. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

As to the service, if you do not want to wait for PM support to get back to you on login, you can get a voucher from SDM/Rexall/Loblaws/Cantire and then load the voucher using *611 on your phone (or 1.855.4PUBLIC from another phone) to resume service first and then try updating the card again later
(you can also buy a voucher online with a fees from muskbird.com/ding.com/recharge.com or a complete list of stores carrying PM payment vouchers: https://publicmobile.ca/en/payment-voucher )

topic LOGIN in Get Support

LOGIN

Re: LOGIN