topic Re: transfer points balance in Get Support

transfer points balance

Rumley — Sat, 04 Apr 2026 23:07:59 GMT

Hello,

I'm shutting down my previous phone number and want to transfer my points balance to my new account - can I do that? Thanks.

softech — Sat, 04 Apr 2026 23:08:48 GMT

Sorry @Rumley , you cannot

Rewards points and account credits cannot be transferred between accounts

Rumley — Sat, 04 Apr 2026 23:09:25 GMT

ok thanks for getting back to me so fast.