topic Re: Failed activation in Get Support

Failed activation

Terry12345 — Sat, 04 Apr 2026 02:06:42 GMT

Payed, downloaded app, ran activation to port my number. Failed, so contact support. Attempt to contact support failed. Not off to a good start here,.

Re: Failed activation

hTideGnow — Sat, 04 Apr 2026 00:20:42 GMT

hi @Terry12345

For your activation problem, did you try reboot the phone then use PM app again and maybe it can complete the activation that way

if same, you will have to ask PM agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Failed activation

Terry12345 — Sat, 04 Apr 2026 00:25:12 GMT

I did, I could try again I suppose.