topic Re: My Account in Get Support

My Account

Tallpage — Fri, 03 Apr 2026 23:56:39 GMT

Dear Customer Service,

After I update Public Mobile app, I cannot login

xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxxxxx

slusagm — Sat, 04 Apr 2026 00:00:21 GMT

Uninstall and reinstall the app once more

Also try using the browser to try login

If yiu need PM to help to sort out the login, send them a ticket

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

CSA_PM — Sat, 04 Apr 2026 13:29:12 GMT

@ Tallpage

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage