Login problem

Vernon43 — Sat, 04 Apr 2026 02:08:52 GMT

I cannot Log in to my account. I have my account number. Thanks

Re: Login problem

slusagm — Fri, 03 Apr 2026 21:47:18 GMT

did you try using Forgot email or Forgot password link on the login page?

that the 2 links do not help, ask PM to sort it out for you

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Vernon43 — Fri, 03 Apr 2026 22:14:40 GMT

Problem solved, can now log in.