Re: Can't activate subscription or submit a ticket

AThea — Fri, 03 Apr 2026 19:52:07 GMT

Hi! I'm having the same issue. Did they reply to you already?

hTideGnow — Fri, 03 Apr 2026 19:46:20 GMT

there are agents working today, so, they will reply.

For your activation problem, did you try reboot the phone then use PM app again and maybe it can complete the activation that way

if same, you will have to ask PM agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Can't activate subscription or submit a ticket in Get Support