Re: Switched from Rogers - can't receive call or receive/send text Need Escalation

Ryanblain — Fri, 03 Apr 2026 00:37:39 GMT

Can you also send me the #? Having the same issue too thx

Re: Switched from Rogers - can't receive call or receive/send text Need Escalation

slusagm — Fri, 03 Apr 2026 00:38:20 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

topic Re: Switched from Rogers - can't receive call or receive/send text Need Escalation in Get Support

Re: Switched from Rogers - can't receive call or receive/send text Need Escalation

Re: Switched from Rogers - can't receive call or receive/send text Need Escalation