topic Porting Phone Number in Get Support

Porting Phone Number

demonsc — Fri, 03 Apr 2026 03:33:22 GMT

I have tried to get in touch with customer support forever now. I realize there is no over the phone help. I've sent multiple private messages to support after hour and hours of wait still nothing. Am i allow to put the phone number and account details here? Or is that private information i shouldnt put here. Honestly I'm about to lose it...
I've spoken to the chat bot it took me to a link where i put the information needed to port over the #. I've done it atleast 5-10x resulting in nothing? I don't know what else to do??

Re: Porting Phone Number

BKNS27 — Thu, 02 Apr 2026 21:15:48 GMT

@demonsc

DON’T put your private information on this public community forum.

Try contacting a CS_Agent at:

https://urlshortner.tiia.ai/xYpc_I

Depending how busy they are it will take about 1/2 hour to 2 hours to get back to you.

Re: Porting Phone Number

CSA_PM — Thu, 02 Apr 2026 21:21:56 GMT

Hi there, we are sorry for the inconvenience, but please, review your community inbox, our agent has responded to your private message.