topic Re: I cannot call in Get Support

I cannot call

Mitchell7 — Thu, 02 Apr 2026 03:52:19 GMT

I cannot call and send text message to android phone

Re: I cannot call

hairbag1 — Thu, 02 Apr 2026 03:56:28 GMT

does data work (without wifi) ? Log in to your account and find Usage Breakdown to see current plan status. Can you call and send messages to IOS products ? Did you only recently activate a new Public Mobile account ?

Re: I cannot call

BKNS27 — Thu, 02 Apr 2026 05:36:17 GMT

@Mitchell7

There could be an outage in your area:

https://www.telus.com/en/bc/outages

If no outages, check to see if your account is suspended by dialing 611 or call 1-855-4PUBLIC then enter your number.

If there are no outages and your account is active then contact a CS_Agent to investigate:

https://urlshortner.tiia.ai/xYpc_I

Re: I cannot call

softech — Thu, 02 Apr 2026 06:41:17 GMT