topic Re: New member in Get Support

New member

Cabinhousegail — Wed, 01 Apr 2026 17:13:09 GMT

I need help to transfer my new subscription from my iPad to my iPhone and to activate it.
thank you

***-***-****

could I get a phone call? I can’t navigate the site

Re: New member

hTideGnow — Wed, 01 Apr 2026 17:07:15 GMT

hi @Cabinhousegail

so, it is an eSIM activation?

if it is , download the PM app on the new phone, login to the app, go to Account page and choose Buy sim card and select eSIM.

(And go back to edit the post and remove the phone number, we are just customers here, you don't want to post your number in the Community)

Re: New member

Moses_B — Wed, 01 Apr 2026 17:15:30 GMT

Hi there @Cabinhousegail we have shared some information over private message, please review your community inbox. We have also removed your phone number, first and last name from this post as its personal information