https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427298#M973879 <P>Please reach out to cs agent for assistance.&nbsp;</P><P><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></P><P>If the above doesn't work becuase you cannot sign into your account,&nbsp; then use the below link.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 31 Mar 2026 22:10:38 GMT Sansan 2026-03-31T22:10:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427288#M973874 <P>Hello. I've just signed up and received the confirmation of purchase email with instructions to complete activation with the app. I downloaded the app and when I try to sign in I just keep getting the error "something went wrong please try again later" I've removed the app, cleared my cache, and restarted my phone and still no luck. I also never received my esim QR code. My phone is confirmed esim compatible. I'm not sure how to proceed from here&nbsp;</P> Tue, 31 Mar 2026 22:01:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427288#M973874 Itsallgood 2026-03-31T22:01:17Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427296#M973878 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/673957">@Itsallgood</a>&nbsp; Well is sounds like you tried all the right things , I would suggest you contact support to help you finish the activation&nbsp;</P><P class=""><SPAN class="">send&nbsp; a&nbsp; private message &nbsp; To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span>Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A><BR />&nbsp; &nbsp; </SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp;After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box</SPAN></P><P class=""><SPAN class="">&nbsp;</SPAN></P><P class=""><SPAN class=""><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></SPAN></P><P class="">&nbsp;</P> Tue, 31 Mar 2026 22:14:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427296#M973878 Handy1 2026-03-31T22:14:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427298#M973879 <P>Please reach out to cs agent for assistance.&nbsp;</P><P><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></P><P>If the above doesn't work becuase you cannot sign into your account,&nbsp; then use the below link.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 31 Mar 2026 22:10:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427298#M973879 Sansan 2026-03-31T22:10:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427307#M973886 <P>Thank you. I will try this now. I appreciate your help</P> Tue, 31 Mar 2026 22:31:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427307#M973886 Itsallgood 2026-03-31T22:31:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427308#M973887 <P>Thank you so much! I've just sent them a message. <span class="lia-unicode-emoji" title=":crossed_fingers:">🤞</span></P> Tue, 31 Mar 2026 22:32:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Something-went-wrong-please-try-again-later/m-p/1427308#M973887 Itsallgood 2026-03-31T22:32:09Z