https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426835#M973584 <P>Thanks Sanson, I just sent them a message. Cheers</P> Tue, 31 Mar 2026 00:06:53 GMT Lokie 2026-03-31T00:06:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426824#M973576 <P>Hello,</P><P>My phone has died and I had an esim on it. All I want to do is login to my account to cancel my subscription but I can't access without verifying a text sent to my phone number.</P><P>When I login to My account there is a first authorization that I can select "send to email" but then it automatically takes me into another authorization which can only be to my phone number. As my phone died with an esim I can't access my number and therefore I can't login.</P><P>Any suggestions?</P><P>Cheers</P> Mon, 30 Mar 2026 23:56:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426824#M973576 Lokie 2026-03-30T23:56:31Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426828#M973580 <P>Since you cannot login, use the link below to message Public Mobile agents directly for assistance.&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 31 Mar 2026 00:00:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426828#M973580 Sansan 2026-03-31T00:00:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426835#M973584 <P>Thanks Sanson, I just sent them a message. Cheers</P> Tue, 31 Mar 2026 00:06:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Died/m-p/1426835#M973584 Lokie 2026-03-31T00:06:53Z