https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-issues/m-p/1426709#M973538 <P>I have submitted a ticket but have not had a response yet. My husband and I both subscribed on Friday night and our phones have not yet been activated. We are still using our previous provider. Because of those issues, we have unsubscribed. I did notice that Public Mobile has charged both of our accounts. Because the activations did not go through I would expect those charges to be reversed? Please advise and confirm.&nbsp;</P> Mon, 30 Mar 2026 20:49:14 GMT CynthiaEng 2026-03-30T20:49:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-issues/m-p/1426709#M973538 <P>I have submitted a ticket but have not had a response yet. My husband and I both subscribed on Friday night and our phones have not yet been activated. We are still using our previous provider. Because of those issues, we have unsubscribed. I did notice that Public Mobile has charged both of our accounts. Because the activations did not go through I would expect those charges to be reversed? Please advise and confirm.&nbsp;</P> Mon, 30 Mar 2026 20:49:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-issues/m-p/1426709#M973538 CynthiaEng 2026-03-30T20:49:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-issues/m-p/1426715#M973547 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/672724">@CynthiaEng</a>&nbsp;</P><P>did you get a text about porting approval sent to your old provider sim cards?</P><P>we are just customers and you need to work with PM on this.&nbsp; Message them again for update</P> Mon, 30 Mar 2026 20:51:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-issues/m-p/1426715#M973547 slusagm 2026-03-30T20:51:31Z