topic Re: overpayment in Get Support

overpayment

7802703185 — Mon, 30 Mar 2026 18:59:27 GMT

I paid twice of the monthly payment. now I need a refund. how to contact someone to help me with the refund?

Re: overpayment

Sansan — Mon, 30 Mar 2026 19:02:01 GMT

I doubt they give refunds. You can just leave it on the account for the next renewal. I heard that credits for unknown reasons take weeks to process anyway. By the time they will do it, your next renewal will come anyway.

But, if you want it anyway, create a ticket through the chatbot lower right of your screen.

Re: overpayment

computergeek541 — Mon, 30 Mar 2026 19:13:30 GMT

Re: overpayment

CSA_PM — Mon, 30 Mar 2026 19:45:38 GMT

Hi there, in case you still need assistance, we have left a private message, please review your community inbox.