topic Re: Port out in Get Support

Port out

Abdullah909 — Mon, 30 Mar 2026 19:53:48 GMT

I am attempting to port out. I responded yes to the text message but nothing has happened since yesterday. How long will it be?

hairbag1 — Mon, 30 Mar 2026 16:24:39 GMT

is your old sim still in the cellphone ? If so, remove it and install the new sim. See if that helps.

edit

CSA_PM — Mon, 30 Mar 2026 17:20:11 GMT

Hi there, to review your case, he have sent a private message, please review your community inbox to continue with the Public Mobile support team.

BKNS27 — Mon, 30 Mar 2026 17:21:25 GMT

After replying to the confirmation text then the calling and data should work in a few minutes but texting could take up to 2 hours for it to work.

If you are having issues then contact your new carrier to help you.