topic Re: Issues with referral using ported # in Get Support

Issues with referral using ported #

nirianto — Tue, 04 Jan 2022 23:20:54 GMT

Hi everyone, I recently signed up with PM and have convinced my cousin to port as well. When I first signed up I created a temp # and the very next day I ported my # after making sure everything is working fine. When my cousin wanted to add my ported # for referral, he received an error message saying that the # is not a PM customer. He then went ahead to activate his account without referral. I had made sure that I receive the confirmation sms that the # was ported successfully.

Can someone help me resolve this issue so that I can claim the referral reward?

Re: Issues with referral using ported #

CaNuCk07 — Tue, 15 Nov 2016 16:27:06 GMT

After a setup has been completed there isn't a way for you to retroactivelty add a referral yourself.

You'll have to get in contact with a moderator to assist you with this issue.

Re: Issues with referral using ported #

nirianto — Tue, 15 Nov 2016 19:19:26 GMT

Thanks. I have sent PM to a mod.